CASE STUDY

The solution is Raspberry Software’s TIPS product (Ticket Inspection and Prosecution System). 


OUR PRODUCTS

How to improve Revenue Protection in your rail industry business?

TIPS is rail industry specific software, operated via a smartphone or tablet. It’s easy-to-use, fully automated software that works in real-time while on the move, even on busy trains and station platforms.

a) Are they a repeat offender? 

TIPS will check previous history and that the person in front of you is who they say they are. If you do have a repeat offender TIPS allows you to issue the PFN notice quickly, by using some of these details to populate the PFN/Prosecution.


b) Is that a real address? 

TIPS will look up Post Office address data.


c) Who lives at that address? 

TIPS will refer to the Electoral Roll and other related sources to verify the named person corresponds with that address.


This means the entire process can be automated at the touch of a button, including the processing of payment receipts, reminders or prosecution proceedings letters.

A readymade “back office” administration solution 

TIPS software provides a readymade “back office” administration solution for managing your rail company’s Penalty Fare Notices (PFN’s) and prosecutions. Whilst competitors’ products will require your Inspectors to make a phone call back to a central location to verify important data about the passenger, TIPS will enable your Inspector to be completely autonomous. This is because the TIPs “Look up” function provides three main data verification sources:

It speeds up the entire administration process, saving staff lots of time and dramatically reducing “spoilt notices” where the revenue cannot be collected. TIPS software instantly verifies a passenger’s address and PFN history, making it much harder to defraud or provide incorrect data.


Over time, using Raspberry Software products alters rail passengers’ perceptions about the risks of being caught boarding your trains without the correct ticket. This leads to behaviour changes, which further increases revenue.

Why do our rail company customers love TIPS software?

Raspberry Software is also responsible for Deutsche Bahn’s award-winning Service Quality App.


Did you know?

How does it work? 


The TIPS PPN app integrates easily with your existing payment providers to confirm payments vs non-payment of parking sessions.


The app supports parking technology to photographically scan registration numbers to check they have paid in an instant.  This technology allows inspectors to patrol car parks very quickly.


For ANPR managed car parks, TIPS will integrate with ANPR technology to start the debt recovery process.


Integrated with the DVLA to determine vehicle ownership while maintaining GDPR compliance.


Automatically generate notification letters to offenders and collate all evidence whilst providing a single source of the truth.

What is it?


The Raspberry TIPS module for car parks, allows you to manage the process from non-payment or non-compliance of parking, through to potential prosecution. 


Easy user interface requiring minimal training which your inspectors or 3rd party companies can operate.

Car Park Module

Benefits


  • Increase revenue from your parking asset 
  • Automate processes and drive efficiencies

  • Using ANPR embedded technology increases the efficiency of your staff patrolling car parks

  • Reporting – increase revenue through actionable insights

  • Fully manage fairness to all customers and own the protection of your brand

What else can TIPS offer?

“Working with the Raspberry Team to bring in a whole new working process was a smooth and easy transition. The Raspberry guys fully understood the requirements of the end users and helped us develop ways to get the best out of the Application and the users every step of the way.''


CASE STUDY ONE

“The Raspberry Teams TIPS system gave us the confidence to make the switch over from a paper based system to a “live” digital system. From the initial meeting, where they presented the product and explained how the Application and Software worked as well as how this could be implemented and used.''


CASE STUDY ONE

Interested? 

Get in touch to explore Raspberry Software’s recommended solutions for your rail business. 

We’d love to hear from you, especially if you work in the transport sector and want to explore how our mobile software can help your business to improve its reliability and profitability.


For products information please email info@raspberrysoftware.com

Telephone +44(0)1394 387386

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