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Why collaboration is key to the future success of the rail industry

February 3, 2026 | Jules Hollows | Seeds | No Comments

The re-nationalisation of rail and the introduction of Great British Railways represent one of the most significant shifts in the UK rail industry for a generation. With infrastructure, operations, and revenue brought closer together under a single guiding body, we are seeing clear ambition to simplify the system and put passengers and taxpayers first. However, […]

The true cost of ticketless rail travel: and what to do about it

February 2, 2026 | Jules Hollows | Seeds | No Comments

A new era of travel: modernising rail ticketing in the UK

February 2, 2026 | Jules Hollows | Seeds | No Comments

The UK rail network is stepping into the future of ticketing with location-based digital ticket technology, now being trialled across routes in the Midlands and the North of England. The trial lets passengers use a smartphone app that automatically checks them in and out of journeys using GPS technology, tracks the journey and then applies […]

The Current Challenge within Revenue Protection & Fraud in the Rail Industry

The Current Challenge within Revenue Protection & Fraud in the Rail Industry

September 23, 2025 | Jules Hollows | Seeds | No Comments

Executive Summary The ORR’s publication of its report into Revenue Protection and Fraud (May 2025) has caused an element of disruption across Train Operating Companies (TOCS) in the UK. Its findings have been fully supported and sanctioned by both the DfT and indeed the Secretary of State, Heidi Alexander MP. Revenue Protection and Fraud practices […]

Reassessing the Scale of Ticketless Travel and Fraud in UK Rail

Reassessing the Scale of Ticketless Travel and Fraud in UK Rail

August 14, 2025 | Jules Hollows | Seeds | No Comments

Measuring Ticketless Travel The current methodologies used to estimate the impact of ticketless travel and associated fraud across UK rail and tram networks are outdated and fail to leverage the modern technologies readily available to the industry. These legacy systems—prone to significant human error and inherent inaccuracies—continue to produce figures that may satisfy limited stakeholder […]

Fare Dodgers: At War with the Law

Fare Dodgers: At War with the Law

July 11, 2025 | Jules Hollows | Seeds | No Comments

The recent series on C5 has demonstrated some very successful outcomes. Serial fare dodgers have learned that buying tickets for ‘shortened’ journeys is not a methodology that can be deployed in order to escape capture through fare evasion and defrauding the Train Operating Company’s (TOC’s). The TOCs all now have clever analytical people working in Fraud […]