Over the past few years, through our work with some of the UK’s leading train operating companies (TOCs), one thing has become increasingly clear. Fare fraud isn’t standing still. Traditional offences such as ticketless travel and short ticketing aren’t going away, but they no longer paint the whole picture. As technology has evolved, methods of […]

Fare evasion is a longstanding challenge across the entire spectrum of public transport, but not all networks are created equal. Research shows that the tram network often records significantly higher rates of fare evasion than rail. As the rail industry moves toward public ownership, we believe there is a real opportunity to drive greater integration […]

We’re excited to share the launch of our latest white paper, which explores the key challenges facing revenue protection in the UK rail industry as it transitions towards public ownership. Titled ‘The move to DFTO: what it means for revenue protection’, the document looks at how stronger collaboration, better data capture and more consistent best […]

We are pleased to announce that Raspberry Software has formally joined Waynova Group, a new rail technology platform created by Arcadea Group. Arcadea, which already owns Raspberry Software, has brought together its rail-focused software businesses – ZEDAS, Railroad Software, Raspberry Software and Automated Rail, under the Waynova Group banner. While these companies have shared common […]

The re-nationalisation of rail and the introduction of Great British Railways represent one of the most significant shifts in the UK rail industry for a generation. With infrastructure, operations, and revenue brought closer together under a single guiding body, we are seeing clear ambition to simplify the system and put passengers and taxpayers first. However, […]

There is no single reason people travel without a valid rail ticket. Mistakes and confusion are often as much to blame as deliberate fare evasion. The proliferation of ticket types, zones and conditions can lead to honest mistakes among rail travellers. Passengers may have purchased a valid ticket, but for the wrong destination, route or […]

The UK rail network is stepping into the future of ticketing with location-based digital ticket technology, now being trialled across routes in the Midlands and the North of England. The trial lets passengers use a smartphone app that automatically checks them in and out of journeys using GPS technology, tracks the journey and then applies […]