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Executive Summary The ORR’s publication of its report into Revenue Protection and Fraud (May 2025) has caused an element of disruption across Train Operating Companies (TOCS) in the UK.  Its findings have been fully supported and sanctioned by both the DfT and indeed the Secretary of State, Heidi Alexander MP.  Revenue Protection and Fraud practices […]

Measuring Ticketless Travel The current methodologies used to estimate the impact of ticketless travel and associated fraud across UK rail and tram networks are outdated and fail to leverage the modern technologies readily available to the industry. These legacy systems—prone to significant human error and inherent inaccuracies—continue to produce figures that may satisfy limited stakeholder […]

The recent series on C5 has demonstrated some very successful outcomes. Serial fare dodgers have learned that buying tickets for ‘shortened’ journeys is not a methodology that can be deployed in order to escape capture through fare evasion and defrauding the Train Operating Company’s (TOC’s). The TOCs all now have clever analytical people working in Fraud […]