Services

Our software facilitates the execution of your revenue protection and associated fraud strategies – however it is our demonstrative industry-leading support services that help you to excel.

Our clients also rely on the support of our industry expertise, proactive innovative thinking and wrap around support.

We achieved a whopping 100% Net Promoter Score (NPS) in 2024, proving the levels of dedication that we deliver to our clients.

Penalty Services – Appeals

Allow our sister-service to expedite your success

Penalty Services is a sister company to Raspberry Software and delivers a Department for Transport (DfT) authorised independent appeals process. Train operators are not able to become judge and j…

Support Services

Allow your support needs to be handled by experts

We have an in-house dedicated customer support team who support our clients with everything from technical issues to product training. Most of our clients are faced with a number of industry, leg…

Consultancy

Find expert connections for future development

Raspberry Software has over 20 years of experience, knowledge and credibility surrounding fraud and revenue protection within the rail industry. We have been asked to consult with the Office of R…

Outsourced Administration Services

Expand your administrative resources

Looking to outsource your penalty fare reminder letters and related administration processes including prosecution services? Penalty Services has the expertise to compliantly manage these process…